Exchange Policy

AEVRO does not offer returns or refunds. We offer exchange/replacement only, within 7 days of delivery, and only for two reasons: a manufacturing defect, or receiving an incorrect size.

To request an exchange, send a video showing the defect or size issue to our support email at theaevro.official@gmail.com with your order number. Our team reviews and verifies the video before approving a replacement — this verification step is required for every exchange request.

Once verified, a replacement is shipped free of charge, subject to stock availability for the requested size. No refund is issued at any point in this process — only a like-for-like replacement or a size correction.